The rules you must know
Medicine is one of the most tightly controlled things to ship, and the rules are set by the destination country, not the UAE. Always send personal quantities only, in the original labelled packaging, and include a copy of the prescription or a doctor's letter for anything prescription-based.
Some medicines that are normal in the UAE are controlled or banned elsewhere โ strong painkillers, sleeping tablets, some psychiatric and hormone medicines are common examples. If in doubt, check the destination's health authority (for example India's CDSCO, or the importing country's drug regulator) or just message us and we will check before you ship.
How to pack and declare it
Keep everything in the original box with the label and batch number visible, include the prescription copy inside, and declare the contents honestly on the shipping invoice with the value. Do not mix medicine loosely with other items.
Temperature-sensitive medicine needs a service that can maintain the required conditions. Do not place it in a normal parcel unless that handling has been confirmed in writing. Medical paperwork such as reports is a separate document shipment.
What it costs
First confirm that the medicine can be accepted. The price then depends on the packed weight and dimensions, destination and any special handling. Send the exact product details for a check before relying on a general rate estimate.