The rules you must know
Medicine is one of the most tightly controlled things to ship, and the rules are set by the destination country, not the UAE. Always send personal quantities only, in the original labelled packaging, and include a copy of the prescription or a doctor's letter for anything prescription-based.
Some medicines that are normal in the UAE are controlled or banned elsewhere — strong painkillers, sleeping tablets, some psychiatric and hormone medicines are common examples. If in doubt, check the destination's health authority (for example India's CDSCO, or the importing country's drug regulator) or just message us and we will check before you ship.
How to pack and declare it
Keep everything in the original box with the label and batch number visible, include the prescription copy inside, and declare the contents honestly on the shipping invoice with the value. Do not mix medicine loosely with other items.
For temperature-sensitive medicine (like insulin), tell us in advance — cold-chain handling is possible on some lanes but needs planning. Documents-only medical paperwork (reports, prescriptions) ships fast and duty-free.
What it costs
A small parcel of medicine is usually light, so it ships at our lowest weight bands — often from AED 150–250 to South Asia and the GCC on discounted DHL rates. Use our rate calculator for an instant estimate, then WhatsApp us with the items so we can confirm the rate and flag any restriction before you pay.